Presales Tech Consultant - Commvault
Presales Tech Consultant - Commvault
Role Overview
As a Commvault Pre-Sales Engineer, you will be responsible for understanding customer requirements, designing data management and backup solutions using Commvault's products, and presenting these solutions to potential clients. This role requires a deep technical understanding of Commvault's offerings, excellent communication skills, and the ability to collaborate with both technical and non-technical stakeholders.
Key Responsibilities:
Customer Engagement:
- Collaborate with sales teams to understand customer needs and challenges.
- Engage with potential clients to gather technical requirements and assess their current IT infrastructure.
Solution Design:
- Design and architect data management, backup, and recovery solutions using Commvault's products.
- Create technical proposals and documentation that outline the proposed solutions and their benefits.
Product Demonstrations:
- Conduct product demonstrations to showcase the functionality and features of Commvault's solutions.
- Address technical questions and concerns during demonstrations to build customer confidence.
Technical Expertise:
- Stay current with Commvault's product offerings and updates.
- Provide in-depth technical knowledge and guidance to both internal teams and external customers.
Collaboration:
- Work closely with the sales team, product management, and engineering teams to ensure a seamless transition from pre-sales to post-sales activities.
- Collaborate with other pre-sales engineers to share best practices and optimize solution designs.
Training and Support:
- Conduct training sessions for internal teams and customers on Commvault's products.
- Provide ongoing support to customers during the evaluation and implementation phases.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Proven experience as a pre-sales engineer, solutions architect, or a similar role.
- In-depth knowledge of Commvault's data management and backup solutions.
- Strong presentation and communication skills.
- Ability to work collaboratively with cross-functional teams.
- Relevant certifications in Commvault products are a plus.
